The Edikted return policy gives US shoppers 30 days from purchase to return items, while international customers get a longer 45 days. Refunds go back to your original payment method, but Edikted charges $4.90 for US mail-in or return-bar drop-offs. In-store returns at the brand’s physical locations are free and instant.
Final sale items, swimwear with broken hygiene seals, and worn or washed pieces cannot come back. This guide breaks down every rule by region, so you know exactly what to expect whether you are in New York, London, or anywhere in between.
| Information | Details |
| Website | https://edikted.com |
| Return Time | 30 days (US) / 45 days (International) from purchase date |
| Return Medium | Both (In Store at NY, CA, MN, FL, PA, VA, IL, UK locations + Online) |
| Exchange Period | 30 days, one free exchange per US customer |
| Refund Time | 5 to 10 business days after inspection, plus 3 days for bank posting |
| Refund Method | Original payment method or store credit |
| Contact | Submit inquiry at edikted.com/pages/contact-us (24-hour response) |
| Email Support | hello@edikted.com |
Contents
- 1 US Returns: The 30-Day Rule and the $4.90 Fee
- 2 Starting a US Return
- 3 International Edikted Return Policy: 45 Days and Pay Your Own Postage
- 4 Free In-Store Returns at Edikted Locations
- 5 What Edikted Will Not Accept
- 6 Exchanges: One Free Swap for US Customers
- 7 Refund Timing in Plain English
- 8 Damaged Items and Shipping Protection
- 9 Tips to Speed Up Your Edikted Refund
- 10 Contacting Edikted Customer Support
- 11 Social Media Handles
- 12 Frequently Asked Questions
- 13 Conclusion
US Returns: The 30-Day Rule and the $4.90 Fee
Shoppers in the United States have 30 days from the purchase date to start a return. Edikted partners with Happy Returns for drop-offs, so you have two free-ish options:
- Drop off at any Happy Returns Return Bar with no box, no label, no waiting in line at the post office. Edikted deducts $4.90 from your refund.
- Print a prepaid shipping label, pack the item yourself, and mail it back. Same $4.90 fee.
- Bring it to any Edikted retail store in NY, CA, MN, FL, PA, VA, or IL. Free and the refund processes on the spot.
If you live near a return bar (CVS, Staples, Whole Foods, and a few others host them), this is the fastest mail-in option. You drop the item without packaging, get a QR-coded receipt, and Edikted starts the refund clock the moment the item is scanned.
Starting a US Return
Head to edikted.happyreturns.com and enter your order number plus the email address you used at checkout. The portal walks you through item selection, refund or exchange preference, and label generation. Once you have the QR code or label, you have a limited time window (usually 14 days) to drop off before it expires.
A few rules that catch US customers off guard:
- Do not combine multiple orders in one return. Each order needs its own return label.
- Shipping fees from the original order are non-refundable, even on free-shipping promotions.
- Shipment Protection fees, if you added them at checkout, are not refundable either.
International Edikted Return Policy: 45 Days and Pay Your Own Postage
Customers outside the US get a 45-day window from purchase date. The trade-off is that you usually pay your own return shipping unless you live in Canada or the UK.
Canada
Canadian customers can buy a prepaid return label for $7 CAD, deducted from the refund. Or you can ship at your own cost using any trackable method. Start the return at web.global-e.com/Returns/Portal/mZk9 with your order number and email.
United Kingdom and Europe
UK customers can purchase a prepaid label for £5. Ireland follows the Global Returns process instead of the UK system. Edikted has a physical UK location too, so London-area shoppers can return in person for free.
Rest of the World
Everyone else covers their own postage to the international return hub. Use a trackable shipping method, save the receipt, and follow the instructions on the return note exactly. Refunds for international returns take 5 to 10 business days after the item arrives and passes inspection.
Free In-Store Returns at Edikted Locations
Edikted has grown its retail footprint quickly. Bring any online or in-store purchase to any of these locations within the return window and the staff processes the refund back to your original payment method on the spot:
- New York
- California
- Minnesota
- Florida
- Pennsylvania
- Virginia
- Illinois
- United Kingdom
In-store returns skip the $4.90 fee entirely. They are easily the best option if you live near one.
What Edikted Will Not Accept
Some items are off the table no matter what:
- Final Sale items, clearly marked at checkout.
- Swimwear with the hygiene seal broken, removed, or missing.
- Items returned without tags or in worn, washed, altered, or damaged condition.
- Anything outside the 30-day (US) or 45-day (international) window.
Edikted reserves the right to reject any return that does not meet its conditions. Rejected returns get shipped back, and the original payment method is not credited.
Exchanges: One Free Swap for US Customers
US shoppers get one free exchange per order. Pick the new size or color in the returns portal, ship back the original item, and Edikted sends out the replacement as soon as the original is on its way. Exchanges do not carry the $4.90 fee.
If your new item costs more than the original, Edikted prices match it down to what you paid first. If it costs less, the difference goes back to your card. International customers cannot exchange directly. Return for a refund and place a new order.
Refund Timing in Plain English
Once your return is dropped off or shipped, here is what to expect:
- Days 1-5: Package travels to Edikted’s warehouse.
- Days 5-10: Inspection and approval. International returns can take a few extra days here.
- Days 10-13: Refund processed to original payment method.
- Days 13-15: Bank posting time.
Most US customers see the refund in their account within two weeks of drop-off. The $4.90 return label fee and the original shipping charges are subtracted from the total. International refunds typically clear within 5 to 10 business days after Edikted approves the return.
Damaged Items and Shipping Protection
Edikted sells a Shipment Protection add-on at checkout that covers lost, stolen, or visibly damaged-in-transit packages. If you bought it and your package qualifies, file a claim at edikted.com/pages/file-a-claim with photos and order details. Damage from quality control issues (a missing button, a torn zipper from a factory flaw, etc.) is handled separately by emailing hello@edikted.com directly with photos.
The Shipment Protection fee itself is non-refundable once applied, even if you never need to use it. The brand only covers visible transit damage (crushed boxes, wet packages, ripped mailers), not internal quality flaws. For those, the standard return process handles the swap, and Edikted does not charge the $4.90 fee on returns caused by their own error. Make sure to flag the issue as defective in the returns portal so the system waives the deduction automatically.
Tips to Speed Up Your Edikted Refund
A few habits cut days off the refund timeline:
- Use a return bar instead of mailing. Drop-off scans hit Edikted’s system within hours, while USPS shipping can take a week.
- Photograph the package contents before shipping back. If something is missing or disputed during inspection, you have proof.
- Submit returns within the first 20 days of the window. Returns filed in the final 48 hours sometimes process slower because of inspection backlog.
- Keep tracking numbers until the refund posts. Edikted is not responsible for returns lost in transit without proof of delivery.
- Select store credit instead of card refund if you plan to reorder. Credit processes faster than a payment refund and avoids bank delays.
Contacting Edikted Customer Support
Edikted does not publish a phone number. All support runs through the contact form at edikted.com/pages/contact-us, with email replies promised within 24 hours. For specific return questions outside the portal flow, email hello@edikted.com with your order number in the subject line. Response times tend to be faster on weekdays during US business hours, slower over weekends and US holidays.
Social Media Handles
Edikted built its audience on TikTok and Instagram first, retail second. These are the active accounts:
Frequently Asked Questions
How long do I have to return Edikted items?
US customers get 30 days from the purchase date. International customers get 45 days. After that window, returns are rejected.
Does Edikted offer free returns?
In-store returns at any Edikted retail location are free. Mail-in and return-bar drop-offs in the US carry a $4.90 fee deducted from your refund. International customers usually pay their own shipping.
Can I return Edikted items to a store if I bought online?
Yes. Online orders can be returned to any Edikted physical store within the return window. The staff scans the order, processes the refund to your original card, and you walk out with confirmation.
How long does an Edikted refund take?
US returns refund within 5 to 10 business days after Edikted receives and inspects the item, plus another 3 days for the bank to post. International refunds follow the same timeline.
Can I exchange an Edikted item for a different style?
US customers can exchange for a different size or color of the same item for free. To swap styles entirely, return the original for a refund and place a new order. International customers cannot exchange directly at all.
Conclusion
The Edikted return policy works well if you plan around it. US shoppers near a retail store get the best deal with free in-store returns, while everyone else pays a small $4.90 fee for the convenience of mail-in. International customers get the longer 45-day window but trade it for self-paid shipping.
Check the final sale tag before clicking buy, keep the hygiene seal on swimwear, and use the right portal for your region. Do those three things and the refund lands in your account within two weeks of drop-off.
Disclaimer: The return policy information on ReturnsPolicies.info is for informational purposes only and may not reflect the latest updates. Always verify the current policy directly on the retailer’s official website before making any purchase or return decision. We are not affiliated with any of the retailers mentioned.