Few department stores inspire as much customer loyalty as Bloomingdale’s, and their return policy is a big part of that. The Bloomingdale’s return policy offers a 90-day window for most in-store purchases and up to 365 days for eligible online orders. But the rules shift depending on how you bought the item, what category it falls into, and whether any special tags are still attached. This guide breaks down every layer so you’re never caught off guard at the return desk.
| Website | www.bloomingdales.com |
| Return Time | 90 days (in-store) / 365 days (online orders) |
| Return Medium | In Store and Online (via UPS) |
| Exchange Period | 90 days from purchase date |
| Refund Time | Up to 10 business days after receipt |
| Refund Method | Original payment method (or merchandise credit without receipt) |
| Contact | 1-800-777-0000 |
| Email Support | Via live chat and contact form at bloomingdales.com/customer-service |
Contents
- 1 Understanding Bloomingdale’s Return Windows
- 2 What Bloomingdale’s Won’t Take Back
- 3 The B-Tag: What Every Dress Buyer Needs to Know
- 4 Bloomingdale’s Return Policy: How to Return In-Store
- 5 How to Return Bloomingdale’s Items by Mail
- 6 No Receipt? Here’s What Happens
- 7 Price Adjustments
- 8 Social Media Handles
- 9 Bloomingdale’s Return Policy FAQ
- 10 Conclusion
Understanding Bloomingdale’s Return Windows
In-Store Purchases: 90 Days
If you bought something at a Bloomingdale’s store, you have 90 days from the purchase date to return it. The item must be in saleable condition, unworn, unwashed, unaltered, and with all original tags attached. Bring your receipt or proof of purchase to get a refund back to your original payment method.
Online Purchases: Up to 365 Days
Items bought on bloomingdales.com have a much more generous window: up to 365 days from the shipment date for eligible items. This extended window is one of the most generous in luxury retail. However, the 365-day window only applies to eligible merchandise in saleable condition, with all tags intact.
Final Offer Items: Different Rules
Items marked “The Final Offer” are clearance merchandise and carry a 30-day return window. After 30 days, these items become final sale and cannot be returned or exchanged.
What Bloomingdale’s Won’t Take Back
Some items are non-returnable no matter when you bought them:
- Final Sale items (labeled “The Final Offer” past 30 days)
- Altered, customized, monogrammed, or personalized items
- Breast pumps, food and beverage items, sexual wellness products
- Gift cards
- Items showing signs of wear, washed items, or items without tags
- Designer items missing the B-Tag (special security tag attached to eveningwear)
Furniture, mattresses, area rugs, and items sold by third-party sellers on the site have special return policies not covered by the standard window. Check the product listing for specifics on those items.
The B-Tag: What Every Dress Buyer Needs to Know
If you buy a dress, gown, or formal wear at Bloomingdale’s, you’ll notice a large black plastic tag attached to the exterior. This is the B-Tag, introduced to prevent wardrobing (buying and returning after wearing). If the B-Tag is removed, the item cannot be returned. Keep it attached until you are completely sure you’re keeping the piece.
Bloomingdale’s Return Policy: How to Return In-Store
In-store returns are the fastest way to get your money back. Bring the item, all original tags, and your proof of purchase to any full-line Bloomingdale’s store. Head to the Service Desk. The associate checks the item, confirms its condition, and processes your refund to the original payment method.
Important: Items purchased at Bloomingdale’s full-line stores or online cannot be returned to Bloomingdale’s The Outlet. Those are separate systems and cannot process cross-channel returns.
How to Return Bloomingdale’s Items by Mail
- Step 1. Visit bloomingdales.com/returns and log in.
- Step 2. Select the items, quantity, return reason, and preferred refund method.
- Step 3. Print the confirmation page and shipping label.
- Step 4. Place the confirmation page inside the package. Shoes and fragile items must go inside a shipping box, not just returned in the product’s own box.
- Step 5. Affix the shipping label and drop the package at any UPS location.
Processing takes up to 10 business days after Bloomingdale’s receives the package. Your bank may need additional time after that to reflect the credit.
Return Shipping Fees
If you’re a Loyalist rewards member (free to join), return shipping is free. Non-members pay a $9.95 fee deducted from their refund when using the prepaid label. Signing up for Loyalist before returning saves you that fee immediately.
No Receipt? Here’s What Happens
If you don’t have a receipt or proof of purchase, Bloomingdale’s can issue a merchandise credit for the lowest selling price of that item in the past 180 days. You’ll need to provide your name, phone number, and address. A valid photo ID may be required. You won’t get cash back, but you’ll still get something to spend in-store or online.
Price Adjustments
If an item you bought goes on sale within 10 days of your purchase, you can request a price adjustment for the difference. Contact Bloomingdale’s customer service online or at your store with your order number. The price and exact size/color must still be available for the adjustment to qualify.
Social Media Handles
Stay connected with Bloomingdale’s across their active social channels:
Bloomingdale’s Return Policy FAQ
1. Can I return a Bloomingdale’s purchase after 90 days?
For in-store purchases, the answer is typically no after 90 days. For online purchases, you may have up to 365 days if the item is in saleable condition with all original tags.
2. Does Bloomingdale’s charge for online returns?
Loyalist members get free returns. Non-members pay a $9.95 fee deducted from their refund. Joining Loyalist is free and removes that charge immediately.
3. Can I return a Bloomingdale’s item to The Outlet?
No. Full-line store and online purchases cannot be returned to Bloomingdale’s The Outlet. Only items purchased at The Outlet can go back to an Outlet location.
4. What is the B-Tag and why does it matter?
The B-Tag is a large black security tag attached to the outside of dresses and formalwear. If it’s removed, the item is no longer eligible for return, regardless of how recently you bought it.
5. How long does a Bloomingdale’s refund take to appear?
Mail returns take up to 10 business days after receipt to process. In-store refunds post faster, though your bank may take a few additional days to show the credit.
Conclusion
The Bloomingdale’s return policy rewards online shoppers with a year-long window and in-store shoppers with a solid 90-day cushion. Know your receipt status, check for the B-Tag before wearing anything, and join Loyalist to avoid return shipping fees. For help, reach the customer service team at 1-800-777-0000 or through the live chat on bloomingdales.com.
Disclaimer: The return policy information on ReturnsPolicies.info is for informational purposes only and may not reflect the latest updates. Always verify the current policy directly on the retailer’s official website before making any purchase or return decision. We are not affiliated with any of the retailers mentioned.